技术支持Support
在这里提交问题、反馈建议,或查找常见问题的解答。 Report issues, share feedback, or find answers to common questions.
常见问题FAQ
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ModelSwitch 需要登录吗?Does ModelSwitch require a login?
不需要。应用不需要任何账号,也不提供或销售模型 API 访问。模型与 Provider 由你自行提供。No. The app needs no account and does not sell model API access. Models and providers are your own.
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应用如何访问 Claude Code 的配置文件?How does the app access the Claude Code config file?
App Store 沙盒版本首次运行时会请你选择真实的 ~/.claude/settings.json 文件并授权。应用会保存该文件的 security-scoped bookmark,之后才能读取、预览、备份、写入、验证或回滚其中的模型相关字段。In the sandboxed App Store build, the app asks you to select and authorize the real ~/.claude/settings.json on first launch. It stores a security-scoped bookmark, then can read, preview, back up, write, verify, or roll back model-related keys in that file.
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Direct 模式和 Gateway 模式有什么区别?What is the difference between Direct and Gateway mode?
Direct 模式直接修改授权 settings.json 中的模型相关环境变量,无需启动本地服务。Gateway 模式在 127.0.0.1(默认端口 9911)启动一个 Anthropic-compatible 本地代理,将 Claude Code 请求转发到你配置的上游 Provider,支持优先级 fallback 并记录请求历史。Gateway 是可选的。Direct mode edits model-related env vars in your authorized settings.json without a local server. Gateway mode runs an Anthropic-compatible local proxy on 127.0.0.1 (default port 9911) that forwards Claude Code requests to your configured upstream providers, with priority-based fallback and request history. Gateway is optional.
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切换出错怎么办?What if a switch goes wrong?
每次切换都会先生成带时间戳的备份,应用后立即验证。如果结果不符合预期,可一键回滚到上一个可用状态。Every switch writes a timestamped backup and verifies right after applying. If the result is not what you expected, roll back to the last known-good state in one click.
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我的数据会上传到服务器吗?Is my data uploaded anywhere?
不会。开发者不运营后端服务,不收集 analytics 或 telemetry。模型配置、模式配置、备份、切换历史与 Gateway 请求日志都仅保存在你本机的 Application Support 目录。详见隐私政策。No. The developer runs no backend and collects no analytics or telemetry. Model configs, mode configs, backups, switch history, and Gateway request logs stay local in your Application Support directory. See the privacy policy.